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FAQs

How to make a call as Prepaid
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-Press the right arrow button once.
-“Add money” will be displayed on the Screen.
-Enter the amount you would like to use e.g. 200 and then select ok.
-The amount will be preset and will display on the screen.
-You then dial the desired destination number e.g. 0712900666 and then
-press the “Call/Redial” button on the set.
-When the preset amount is used up, the call will automatically be terminated.
How to make a call as Postpaid
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-Dial the desired number e.g. 0712900666 and then press the “Call/Redial” button on the set.
-Note: The call cost and duration will display on the screen during the call and also at the end of the call
How to check for your phone number
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-To check for your phone number one can use any of the options below
-Dial 333 and follow the main menu management instructions.
-Enter #999# and press the “Call/Redial” button.
-The number will display on screen.
How to Load Airtime / Recharging procedure
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-To load airtime on own number one can use any of the options below;

-Dial *111*recharge code# and the press the “Call/Redial” button.
-To load airtime on another number;
-Dial 555 (listen to voice prompt, press 2 and listen)
-Note. You can be able to recharge another account through the 555 and 955 management menu either GSM mobile or fixed

How to Check account balance
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-To check account balance one can use any of the options below:
-Enter #122# and then press the “Call/Redial” button and view screen.
-Dial 333 and follow the main menu management instructions.
-Dial 778 and then press the “Call/Redial” button and view screen.
-Dial 777 and press the “Call/Redial” button then listen.

 



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