Home » Internet and Data Services » Hotspot » FAQs

FAQs

How do I turn on my wi-fi on my machine?

  • Right click on LAN connection
  • Check out options( Physical and wireless LAN)
  • Select Wireless LAN
  • Right click on Wireless LAN>Enable WIFI.

Clients using Laptops 1st time for hot spot services

  • Enable WIFI and click next on all certification popups that come on to the screen until finish.
  • Go to LAN settings > properties>TCP/IP> select obtain an IP automatically

For clients with laptops failing to connect and asking for SSID

  • SSID is a default configuration of a network account name for machine that interface with different Hot spot access points especially for clients with machine coming from Europe.
  • For such clients we advise them to know the password and operator username of the machine when it was networked.
  • If client doesn’t know, we advise a change of  LAN settings to pick dynamic IP addressing for the machine or they can Visit our service center and contact Victor Wadia to help them out

 

What is a Hotspot?
A specific geographic location, in which an access point provides public, wireless broadband network services to mobile visitors through a WLAN.
Location such as :-
Airport
Cafes
Conventions centers
Hotels

HospitalBasic Services are:

  • Internet Access
  • Web based Mail Access
  • Corporate Intranet Access (VPN)

Benefits of the Service

  • IT is FAST – you can connect to the Internet or your corporate intranet at fast speeds.
  • It is RELIABLE – Get the same high quality service in every location, giving you the peace of mind that no matter where you go, you can always get in touch with your mail.
  • CONVENIENT – There are no busy signals, best of all, no waiting. Connect easily, wirelessly, instantly. We have also ensured that we place our hotspot zones in convenient everyday used locations

What you need to get started

  • A laptop, pocket PC or handheld device with Wi-Fi wireless capability. Existing device may already have this capability built-in. If not, Customer can purchase a Wi-Fi wireless networking card at any major computer dealer.
  • Be in a Hotspot zone
  • Have a Hotspot Card

Cost for the service (Card)

  • Card 5,000/=      for  1 Hour
  • Card 10,000/= for  2 Hours

Hotspot Zones

  • Pyramid Casino
  • Ballet Café
  • Antonio’s Grill
  • Garden City Food court
  • Cheese Bar
  • Domino Pizza
  • Fairway Hotel
  • Simba Casino
  • Doctor’s Village
  • Kampala Casino

Reminder about UTL Hotzone

  • Equipment belongs to UTL
  • Owner gets commission for sale on the cards
  • Survey to be carried out on a Selected site by UTL
  • Agreement is signed between UTL and Owner.>

 



-->