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Transfer

Registered users are able to send money to anyone across all networks.

An Msente customer has 2 options when sending money.

  • Registered Customer
  • Unregistered Customer
  1. Send Money – Registered Subscriber

Customer selects this option when sending to an Msente registered user.

Procedure

  • Dial *185#
  • Select option 1 to Send Money.
  • Enter mobile number
  • Enter the amount.
  • Select option 1 to confirm.
  • Enter your account PIN
  • Transaction completed.

Note: the money will be transferred direct to the recipients mobile money account and they will receive a confirmation message.

  1. Send Money –Unregistered Customer
  • Registered users should select this option when sending money to an unregistered customer.

Procedure

  • Dial *185#
  • select option 1 to send money.
  • Select option 2 for Unregistered Customer
  • Enter the mobile number,
  • Enter the amount
  • Select option 1 to confirm.
  • Enter your account PIN
  • Send unregistered customer  secret code
  • Transaction completed.

Note: the recipient will receive a message with the details of a secret code in order  to withdraw from any authorized M-Sente agent.



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