When subscribers (both registered and non-registered) need to convert their evalue into cash, they will come to M-sente agent. The agent will process withdrawals for registered users differently from withdrawals of non-registered.
A registered subscriber will be required to present ;
|A non-registered subscriber, on the other hand , will need to:
For all registered subscribers who wish to withdraw money from their account will go to any Msente agent. The registered User will need to
The registered Subscriber will dial *185#
§ Select option 1 to withdrawal from an Agent
Note: Both subscriber and Agent will receive a confirmation SMS message of the transaction: electronic value transfer to agent and instructions to Agent to avail cash to subscriber.