|When subscribers (both registered and non registered) need to convert their Msente into cash, they will come to M-sente agent. The agent will process withdrawals for registered users differently from withdrawals of non registered. A registered subscriber will be required to;
|A non registered subscriber, on the other hand , will need to:
For all registered subscribers who wish to withdraw money from their account will go to any Msente agent. The registered User will need to
The registered Subscriber will dial *185#
Note: Both subscriber and Agent will receive a confirmation SMS message of the transaction: electronic value transfer to agent and instructions to Agent to avail cash to subscriber.