|When subscribers (both registered and non registered) need to convert their Msente into cash, they will come to an agent.
The agent will process withdrawals for registered users differently from withdrawals of non registered.
A registered subscriber will be required to;
|A non registered subscriber, on the other hand , will need to:
For all registered subscribers who wish to withdraw money from their account will go to any Msente agent. The registered User will need to:
The registered Subscriber will dial *500# select option 2 to withdraw money.
Note: Both subscriber and Agent will receive a confirmation SMS message of the transaction: electronic value transfer to agent and instructions to Agent to avail cash to subscriber.