In a bid to provide a new and exciting experience to communication, Uganda Telecom has introduced a new service dubbed Prepaid roaming top up to beef up their borderless roaming offering. Uganda Telecom’s prepaid subscribers will now be able to top up their phones using recharge vouchers of select partner network operators in the countries they are visiting.

Prepaid roaming top up is a value added service that builds onto Uganda telecom’s already existing borderless network with Safaricom in Kenya, Vodacom in Tanzania and U-COM in Burundi.

With Uganda telecom’s borderless network, subscribers are able to enjoy the same affordable tariffs as when they are at home. Subscribers get to their receive calls for free and also make calls at home rates. It also allows roaming subscribers to share airtime with friends and family and check their airtime balances while on the move in other countries as well as share airtime with friends.

“Essentially, this new value added service allows Uganda telecom’s roaming subscribers to conveniently top up their pre-paid account by using vouchers from another partner roaming network operator in the same way as they do in their home network. For example, a Uganda telecom subscriber roaming in Kenya can use a recharge voucher of Safaricom Kenya,” said Levi Nyakundi, Uganda telecom’s Marketing Manager.

To top up, Mr. Nyakundi explained that customers using partner recharge vouchers would have to use the access codes which have been assigned to each network partner. For example, the Uganda telecom code is 5. Anyone loading Uganda telecom airtime onto another network card would have to dial *148*5*PIN# then yes. Subscribers however, will not be able to load their own home network vouchers using this code but will load them normally like they do at home.

 “A subscriber will have the option of either using home network recharge cards or visited network recharge cards, ensuring that they don’t run out of airtime while away from home,” added Mr. Nyakundi.

The airtime topped up will be converted to the subscribers’ local currency at prevailing exchange rate, which will be updated every month. After every top up, the subscriber will get a response including the exchange rate used for the transaction.

“At Uganda telecom, our mission is to enable affordable and reliable communication access to all people. This is just one of the ways that we shall be touching the lives of more Ugandans and non Ugandans alike, because at Uganda telecom, it’s all about you,” Mr. Nyakundi said.

The network code for Safaricom is 1, Vodacom Tanzania 3, and UCom Burundi 6.